Reviews

Change pushrod and lifters and not sure if they put fresh oil back in because still showed 65% on oil change and when I drove off from dealership it had a shudder in the transmission.which was not shuddering before

Explain everything to me before they did it and what it does

The bright spot in this reoccurring lifter debacle was Felicia who seems to be single handedly running the service department. She was always honest in" where we stood" due to a lack of parts or the staffing shortages that are common. She also exhibited making the best in a bad situation. On a larger side note. This is the 3rd lifter failure in 18 months. Although I no longer trust GM to make a durable or reliable vehicle. Apparently Ray Charles could have seet this engineering disaster coming and GM chose to roll the dice with customer loyalty and lost. I own a Yukon XL Denali and this Silverado. They will be the last GM vehicles that I purchase. But I will be grateful to the people that work hard and are diligent to do their best when put in a bad situation. Thank you Felicia!

Very professional group of people. I have had major repairs here 2 times over the past 3 years and will not consider taking my vehicle anywhere else.

I waited 2 hours to have my oil changed!

Excellent service at the counter.

Were able to work me in and address my concerns.

job was done quickly at a fair price ----enjoyed "goin' on" with the asst service manager lady---a real corker !....................

Very friendly and professional folks. I will definitely continue using them as my vehicle maintenance team. All around fantastic service.

I sent all my must haves in a suv and a list of things that would be nice but wouldn't be a deal breaker to Garrett. When I got there he already had the perfect suv waiting for me he checked off every must have and all but one want. It is the second vehicle I have bought from him and when I'm ready for my next he will be my first call.